123Print.com Business Cards Review

Posted by: Michael Wittmeyer on Feb. 27th, 2011
123Print.com Logo

If you do a Google search for "business cards", 123Print.com is one of the top ranked websites. Because of that, I decided to upload and order a custom-designed set of business cards from 123Print.com to see how they turned out.

The below review reveals my entire experience with the company, and is totally unbiased because I am in no way affiliated with 123Print.com, nor was I given any preferential treatment during my order.

This review will have four sections: the order process, the pricing, the delivery time, and the card quality. Also, at the bottom of the page there is a comment section where you can leave a review or read other's comments.

The Order Process

On February 16th, 2011 I visited 123Print.com to order my custom designed business card, shown below:

My Card Front
The front of my card design.

My Card Back
The back of my card design.

When I arrived at 123Print.com, I noticed their website was still using a Valentine's Day theme, even though I was ordering two days after the holiday. Oh well, not a big deal. I was able to easily find the business cards section of the site by clicking a link at the top left of the page.

Overall, the upload/order process at 123Print.com was extremely smooth, and I was able to upload my card, approve my design, and purchase my cards within 10 minutes. Instead of explaining the entire order process, I have created a screencast so you can watch the process and learn how to upload a custom design:

Video Feature: The 123Print.com Upload/Order Process

As the video showed, the entire process was very streamlined. I had no problems uploading my own custom files. I imagine most customers who have issues uploading a custom design aren't using the right file requirements.

123Print.com File Requirements

The actual files I uploaded were made to the exact specifications recommended on the 123Print.com website:

  • .TIFF File Type
  • CMYK Color Mode
  • 3.75" x 2.25" Dimensions
  • 300 DPI Resolution

By making sure that I had the image settings correct, I was able to complete my entire order without ever having to talk to a customer service representative. This was a big plus for me, as I don't like having to jump through a lot of hoops just to get my file settings correct (especially when I have already followed the instructions).

123Print.com Business Card Pricing

123Printing.com offers business cards starting at just $9.85 (with free shipping), but realistically almost every order is going to end up costing much more than that. For $9.85 you get 100 "economy" cards with a blank back. The economy cards use a thinner card stock so they are flimsier than the standard or premium cards. Since most business people want to have a professional appearance, I'd certainly recommend upgrading to at least the standard cards (I went with glossy). Here is the price chart for cards with custom, full-color backs:

123Print.com Business Card Pricing

As promised on the homepage, shipping was free, so my total for 100 glossy cards was the $26.95 stated on the pricing chart. This is a breath of fresh air for me, as most printing companies advertise a super low price that rises exponentially once shipping/handling/tax are tacked on.

Delivery Time

I was very impressed with the free shipping from 123Print.com, as their cards were the first ones to show up at my door. I ordered the cards on February 16th, and they arrived at my office on February 22nd. Below you can see pictures of the box and packaging:

123Print.com Box
The cards were shipped First Class, even though I went with the free shipping option.

123Print.com Open Box
123Print added tissue paper to the package to ensure that the cards weren't moving around inside the box.

The cards were packaged nicely, and not a single business card was damaged from delivery.

The Card Quality

Although I was very impressed with the packaging and shipping time, the card quality was a bit of a let down. The card stock was nice and sturdy, but the actual design had a few problems:

  • The blues on my card turned out a lot lighter than they were in the original design files.
  • The blacks on my card turned out more grey-ish than black.

These issues are not major problems, and the cards would be ok to hand out, but the overall print quality was significantly less impressive than some of the other online printers I reviewed. View all of the pictures below:

123Print.com Front of Card
Here is the front of my card. The blues were a bit light and the blacks ended up a bit grey.

123Print.com Back of Card
The colors on the back of my card also ended up printing a little light compared to the original design.

123Print.com Spread of Cards
Overall, the cards weren't bad, but they weren't good either.

The Verdict

Overall, I probably wouldn't order from 123Print.com in the future. Their order process was extremely simple and smooth, and the free shipping got the cards to my door in only six days (four business days), but the overall card quality was average at best. If they were able to exactly replicate my design's colors on the card, I would have given them an A. However, due to the color issues, I would rate 123Print.com's service as a C.

What do you think? Does your experience with 123Print.com match up with mine? Please leave a comment below if you have any thoughts - positive or negative.